Live

IVA is on the line right now. Give her a call

Live

IVA is on the line right now. Give her a call

AI that runs your business.

IVA is an AI platform that runs your company: an AI employee, a CRM and automation in one. IVA talks to clients by phone, messenger and email and fills in every record. Anything else, you automate in plain words and connect to any tool you use.

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Book a demo

Talks to clients on every channel

Fills in your CRM by herself

Books, qualifies and follows up

Automates any process in plain words

Connects to any tool you use

Built on our team’s ten years of automating businesses in 40+ industries.

Heat exchanger manufacturing

Short-term apartment rentals

Industrial instrumentation

Law firms

Protective equipment manufacturing

Catering

Process equipment for oil, gas and nuclear plants

Staffing and HR agencies

Precast concrete plants

Resort real estate investment

Self-contained breathing apparatus

Personal bankruptcy law

Ventilation and AC equipment

Outsourced accounting

Road safety equipment

Real estate agencies

Trailers and mobile homes

Language schools

Air filters for gas turbines

Clubs and venues

Heat exchanger manufacturing

Short-term apartment rentals

Industrial instrumentation

Law firms

Protective equipment manufacturing

Catering

Process equipment for oil, gas and nuclear plants

Staffing and HR agencies

Precast concrete plants

Resort real estate investment

Self-contained breathing apparatus

Personal bankruptcy law

Ventilation and AC equipment

Outsourced accounting

Road safety equipment

Real estate agencies

Trailers and mobile homes

Language schools

Air filters for gas turbines

Clubs and venues

Rail, road and air freight

Home appliance manufacturing

Public construction: schools and kindergartens

Medical and dental equipment and clinics

Acoustic and vibration insulation

Workforce outsourcing

Kitchen appliances and cookware

Turnkey interiors and home staging

Security, HVAC and electrical installers

Furniture manufacturing

Rail operator

Timber-frame home builders

Waste management and recycling

Decorative wall panels

Packaging manufacturing

Beauty academy

Interior door manufacturing

Furniture and home goods retail

Engineering firms

Low-voltage equipment distribution

Rail, road and air freight

Home appliance manufacturing

Public construction: schools and kindergartens

Medical and dental equipment and clinics

Acoustic and vibration insulation

Workforce outsourcing

Kitchen appliances and cookware

Turnkey interiors and home staging

Security, HVAC and electrical installers

Furniture manufacturing

Rail operator

Timber-frame home builders

Waste management and recycling

Decorative wall panels

Packaging manufacturing

Beauty academy

Interior door manufacturing

Furniture and home goods retail

Engineering firms

Low-voltage equipment distribution

Platform

One platform where your team and AI work as one

Platform

IVA Assistant handles your clients, IVA CRM keeps everything in one place, IVA Flows automates the routine and IVA Hub connects the rest. Set it all up with the built-in AI, with your own AI through MCP, or by hand.

IVA Assistant

Your AI employee. IVA answers calls, messengers and email, books clients and moves every request forward. When a client comes back, she knows their whole story.

IVA Flows

Describe the process in plain words, and it runs. The built-in AI turns your words into working automations, or your own AI builds them through MCP.

IVA CRM & Operations

No ceiling on how far you customize it for what you actually do. Sales, service, manufacturing, logistics, rentals, construction: it doesn't matter. You talk, IVA adapts.

IVA Hub

Whatever your business runs on, IVA plugs into it. Just say what to connect, and the API and MCP bring it all into one hub.

Built for people

The best ideas from every CRM, in one place. Finally usable.

Decisions, not just data

Every CRM stores data and waits. IVA decides what to do with it and brings you only what needs you.

Platform in detail

Go ahead, look for what’s missing.
Everything IVA does, in one list.

Call IVA

Answers calls 24/7Picks up at night, on weekends and on holidays. No queue, no hold music.
Calls your clientsOutbound calls to remind, confirm, follow up and win back.
Website chatReplies to visitors instantly, in text.
Voice on your websiteVisitors talk to IVA right in the browser, no phone needed.
Messengers and socialWhatsApp, Viber, Telegram, Instagram, Facebook Messenger, SMS.
EmailHandles email threads herself and takes the same actions as on a call.

Recognizes the clientBy number or email, before the first word, and greets them by name.
Remembers everythingPast calls, messages, requests and CRM fields, across all channels.
Picks up where you left offStarts from the open case, not from scratch.
Fills in the CRM herselfName, contacts and any of your fields are written from the conversation.
Double-checks detailsRepeats phone numbers and emails back and saves only what is confirmed.
Gives order statusFinds the client’s request and answers within what you allow.
Understands filesPhotos, PDFs, documents, spreadsheets and audio sent by the client.
Understands voice messagesTranscribes the message and replies to the point.
Speaks the client’s languageDetects the language she is addressed in and answers in it.
Her own voiceChoose from a voice catalog and preview each one.
Protects client dataShares request details only after identity is confirmed.
Hands over to a personTransfers the call or brings a teammate into the chat when it is beyond her authority.
Works by your rulesInstructions in plain words: what to say, what to ask, what to decide alone.
As many assistants as you needOne per process, department, language or number.
Collects the data you needAsks your questions and files the answers into fields.
Scores every conversationAgainst your own criteria.
Field permissionsYou decide what IVA can read and what she can change.
Limits under controlConversation length, daily caps, protection from floods and bots.
Chat widget for your websiteA builder and embed code: inline block, popup or floating icon.
Call button for your websiteA voice assistant behind any button on your site.

Books during the conversationFinds a free slot and books it while the client is on the line.
Reschedules and cancelsAt the client’s request, with the reason saved.
Real availabilityOffers only what is actually free. Double booking is impossible.
People and resourcesBook a team member or any resource: a room, a vehicle, equipment.
“Anyone available”Picks the least busy person; if yours is taken, offers another.
Understands natural speech“Wednesday after lunch”, “same time next week”.

Time zonesThe client hears their local time, you see yours.
Working hours and calendarWeek, breaks, days off, closed dates, staff vacations.
Booking rulesService length, step, buffers before and after, capacity, horizon.
Multi-day bookingsNot only time slots, but jobs that take several working days.
Calendar screenDay, week, month; drag to reschedule; load in percent.
Confirmations and remindersBy message, email or call.
One schedule for every channelPhone, chat, messenger and your team see the same calendar.

Unified InboxCalls, chats, messengers and email from all clients in one place.
One thread per clientA call, a WhatsApp, an email and another call, in one history.
See who is handling itIVA, a specific teammate, or nobody.
Take over in one clickA teammate takes the conversation and IVA goes quiet at once.
Hand it back to IVAManually or automatically after silence; she continues from what was said.
Reply suggestionsIVA drafts the answer; your teammate inserts it with one key and sends it.

Internal notesInside the client thread, visible to the team only.
Team discussionA separate tab next to the reply, without leaving the conversation.
Quotes, pins, searchReply to a specific message, pin what matters, search by words.
Files, voice, videoBoth ways, with preview without downloading.
Video messages and screen recordingSend a video note or a screencast straight from the workspace.
Voice message transcriptsText under the player, used by search and summaries.
A summary of every conversationWritten automatically, in the language you choose.
Call recordings and transcriptsListen and read line by line.
Any mailboxConnect by login and password, including your own server and Exchange.
Email inside the dealCorrespondence is attached to the record. Nobody digs through mail.
Your own buttons on messagesLike “create a request from this email”, different for every business.
Your own stickersBranded packs for clients and the team.
Antivirus on everythingEvery file is scanned on upload and re-scanned later.
SoftphoneTeam calls from the browser and the app through any SIP provider.
Call transfer to a teammateIVA connects the caller to a person, who answers right in the workspace.

Requests, contacts, companiesThe client’s whole chain in one place.
One case, one recordAll conversations on one matter stay together instead of creating duplicates.
Case summaryWhat is open, what was agreed, what comes next; updated after every conversation.
Every point links to its sourceOne click opens the moment in the conversation where it was said.
Promise checkIf something was promised and not done, the record gets a flag.
Where the client came fromChannel, ad tags, landing page; filter by source.

Your pipelines and stagesAs many as you need, with colors and outcome types.
KanbanDrag between stages, counters, the same filters as in lists.
Lists with a filter builderAnd / or, groups, relative dates, “assigned to me”.
Saved viewsPersonal, shared with everyone, or with selected people.
The workspace remembers youFilters, sorting and layout follow you to any device.
Bulk actionsThousands of records at once, with preview, progress and undo.
Merge and splitMerge duplicates or move a conversation into its own request, with undo.
Edit in place, autosaveNo Save button.
Change historyWho, when, what it was and what it became.
Recycle binNothing is deleted at once and forever; restore brings back every link.
Forgiving searchFinds it despite typos, the wrong keyboard layout or missing accents.
ImportExcel and CSV with no row limit, preview, duplicate protection and an error file.
Migration from another CRMAll your data moves over, so switching costs you no history.
B2C or B2B modeCompanies and legal details appear when you need them.
RoutingAssistant conversations land in any of your objects, not only requests.
Activity panelDiscussion, tasks, history and pins on any record.
Tasks and projectsInside the same system, linked to records.

Your own objectsContracts, properties, production orders, anything, equal to the built-in ones.
Fields of any typeText, number, money, percent, date, list, file, team member, record link and more.
Links between recordsA link field and a “who refers to this” section.
Dependent fieldsA choice in one field changes the options in another: pick a country, get only its cities.
Formulas like in ExcelIF, SUM, ROUND, dates and text; fields calculate themselves.
ConditionsShow, highlight or require a field by a rule.

Required fields by stageThe system will not let a record move on without the data.
Card builderBlocks, sub-blocks, rows; everyone builds their own screen.
Your own buttonsOpen a link, calculate, or run a multi-step scenario.
Call external systems from a buttonSend data to your software and take the answer back.
Nothing hardcodedStages, fields, rules and texts are set up for each company.
No hidden ceilingsLimits are either removed or clearly shown.
Built in plain wordsThe built-in AI creates fields, pipelines and objects from a description.
Onboarding with IVATell her about your business by voice, text or file, and she sets up your workspace.

IVA builds the process herselfDescribe it by voice or text and the built-in AI assembles the flow.
Your AI builds FlowsConnect your own AI through MCP and the API.
Or by handA visual builder on a free canvas: triggers, conditions, branches, waits, actions.
Any triggerA record is created, a stage changes, an email arrives, a call ends, a deadline comes.
Actions in the CRMCreate, change, move, assign, notify.
Any documentsInvoices, quotes, contracts and any other paperwork are generated and sent to the client.

SigningDocuments are approved and signed inside the system.
Internal paperworkRequests, orders and approvals with your staff, the same way.
Delayed steps“IVA calls back in three days”, “if no answer, remind”.
IVA as a stepA call, a message or an email from the assistant inside a flow.
Across departmentsSales, procurement, production, warehouse and logistics in one chain.
Code nodeJavaScript and Python for what blocks cannot do.
Run from a buttonAny Flow can sit behind a button on a record.
Run logEvery step is visible; a failed one can be re-run by hand.
Every email and message is an eventYou can hang a flow on it.

Team messengerDirect and group chats, mentions, files, voice, video.
Discussion on the recordA full chat on every request and contact.
MentionsCall a colleague from a note, a comment or a chat.
Video meetingsInside the system, without third-party services.
Roles and permissionsReady-made roles and your own, by section and action.
“Only mine”People see their own records; others’ calendar time shows as “Busy”.

Permission builderAccess in parts: for example, team chats only, without clients and email.
Departments and managersGrant rights to a whole department.
Three ways to inviteEmail, link, or a ready login.
NotificationsBell, push on phone and desktop, sound, email and messengers.
Urgent alerts“IVA needs a person”, with a Take button right in the notification.
Quiet hoursEach person sets their own; urgent ones still get through.
EscalationIf nobody answers in time, the next person is called.
Access to assistantsWho can see and configure which assistant.

The API does everything the workspace does300+ operations; any owner action is available in code.
The built-in AI sets up the systemTell IVA what you need and she creates fields, pipelines, objects and rules.
Your AI runs IVAConnect over MCP: your own AI configures the system and works in it.
Three ways to set it upIVA’s built-in AI, your own AI via MCP, or by hand.
Webhooks on every event138 types; subscribe to a type, a group, or a change in one field.
Before and after in every eventAnd a full snapshot of the record if you need it.

Reliable deliverySignature, retries for about a day, a log, manual re-send.
Batch operationsUp to 500 records per request, all-or-nothing if you want.
Keys with exact rightsOne per integration, with a log, a limit and instant revoke.
Key alertsError spikes, a new address, use of a revoked key.
Live documentationWith a sandbox: send a request with your own key right from the docs.
19 guides in three languagesEvery action shown both in the workspace and through the API.
A stable APINew versions never break your integrations.
Secrets vaultTokens for your systems are stored separately and never shown.
IVA inside your systemThe assistant works with your CRM: events go to Salesforce, HubSpot or your own software.
Any tooln8n, Make, Zapier, your server or your code. No restrictions.
Messengers and socialEvery channel appears in the system once connected.
TelephonyYour number or your provider over SIP; connect a number from the workspace.
Calendars, email, payments, documentsAll plugged into one hub.
Your local softwareAccounting, warehouse, production, your country’s government services.
Custom integrationsThe IVA team connects whatever is not on the list.

Live workspaceEverything updates by itself: lists, boards, records, conversations.
SpeedThe interface responds instantly. It is a principle, not a wish.
Three interface languagesEnglish and Serbian (Latin and Cyrillic), each person picks their own.
Client data stays as writtenNames and titles are never translated or altered.
Light and dark themeEach person picks their own.
App on your phoneInstalls to the home screen; push arrives even when the workspace is closed.

Mobile appNative, for iOS and Android.
Data isolationEach company’s data is separated at the database level.
EncryptionIn transit and at rest, keys kept apart from data.
Off-site backupsEncrypted, with restore checks.
You set the retentionFor conversations, calls and files.
Data deletion and export on requestYour data leaves with you.
Access logWho accessed the data and when.
Two-factor sign-inAnd account protection against break-ins.
Every feature switches on separatelyYou pay only for what you use.
Transparent usageMinutes, conversations and storage, line by line.
On your own serverSoonFor companies that cannot use the cloud.
Turnkey setupThe IVA team or a certified partner sets the system up for you.
Team trainingWe teach your people to work in the system.
Report builder (BI)Build any analytics your way: sales, sources, people, assistants, your own objects and fields.
Pivot reportsSlices and groupings like a pivot table, on any data in the system.
DashboardsYour own panels for the owner, a department and each person.
Owner panelChannel status, usage, load.
Audio calls between teammatesIn the team messenger.
Local integrationsLocal messengers, accounting and e-invoicing in every market.

IVA

The routine runs itself. People do what matters.

Why IVA

Every missed call, unanswered message and empty record costs you clients and time. IVA takes all of it off your team’s plate.

24/7

IVA answers calls and messages at night, on weekends and on holidays.

Clients left on hold or left on read.

100%

Of conversations saved to the CRM with a summary.

Ways to set it up: built-in AI, your own AI via MCP, or by hand.

Hearing is believing. Call IVA now.

Call IVA

Platform instead of a stack of tools.

∞

When a client calls or writes again, IVA already knows their whole history.

The routine runs itself. People do what matters.

Why IVA

Every missed call, unanswered message and empty record costs you clients and time. IVA takes all of it off your team’s plate.

24/7

IVA answers calls and messages at night, on weekends and on holidays.

Clients left on hold or left on read.

100%

Of conversations saved to the CRM with a summary.

Ways to set it up: built-in AI, your own AI via MCP, or by hand.

Hearing is believing. Call IVA now.

Call IVA

Platform instead of a stack of tools.

∞

When a client calls or writes again, IVA already knows their whole history.

Why IVA

The routine runs itself. People do what matters.

Every missed call, unanswered message and empty record costs you clients and time. IVA takes all of it off your team’s plate.

24/7

IVA answers calls and messages at night, on weekends and on holidays.

Clients left on hold or left on read.

100%

Of conversations saved to the CRM with a summary.

Ways to set it up: built-in AI, your own AI via MCP, or by hand.

Hearing is believing. Call IVA now.

Call IVA

Platform instead of a stack of tools.

∞

When a client calls or writes again, IVA already knows their whole history.

Pricing

Let IVA take the busywork. You take the business.

Pick what IVA handles and see how many hours a month go back to your team.

Build your IVA

Turn on what you need. Change it anytime.

Prices for companies in the USA, USD*

IVA Assistant

Your AI employee. Knows every client's history. Answers, books and follows up on every channel you pick.

Call minutes

Text conversations

$99/month

Extra minutes $0.29

Extra chats $0.043

IVA CRM & Operations

One system for sales, service and operations. It takes the shape of your business.

Team seats

Your fields

Your pipelines

Your rules

$24/month

$24 per seat

IVA Flows

Describe the process in plain words, and it runs. Follow-ups, quotes, invoices, handoffs.

Unlimited flows

Built by AI, via MCP or by hand

Nothing slips through

$49/month

Flat price, any number of flows

IVA Hub

Whatever your business runs on, IVA plugs into it. One hub for every tool.

Ready connectors included

Custom integrationsQuoted

Included

Ready connectors at no cost

You pay

$172

a month

Back to your team

up to51 h

about 6 working days a month

Call IVA Book a setup call

Where the time comes from

Quotes, invoices and contractsIVA Flows
17 h
Deal updates and data entryIVA Flows
8 h
Reminders and follow-upsIVA Flows
7 h
Requests, sign-offs and handoffsIVA Flows
6 h
Phone conversationsIVA Assistant · Calls
5 h
Copying data between toolsIVA Hub
4 h
One-click actions and formula fieldsIVA CRM & Operations
2 h
Client cards that fill themselvesIVA Assistant + CRM
1 h

Setup and training by our team, from $3,000 once

We stay with you after launch

Monthly plans, cancel anytime

*The region is set by the country where your company is registeredAnother country? Write to us

Blog

Notes on AI that does the work.

All articles

News

We built IVA because we got tired of apologizing for software

IVA Team

IVA

News

We built IVA because we got tired of apologizing for software

IVA Team

IVA

Revenue

Your missed-call log is a receipt for money you lost

IVA Team

IVA

Revenue

Your missed-call log is a receipt for money you lost

IVA Team

IVA

Productivity

AI that only gives advice is a coward

IVA Team

IVA

Productivity

AI that only gives advice is a coward

IVA Team

IVA

Questions, answered

Ask a question

AI that runs your business.

One platform where your team and AI work as one

Go ahead, look for what’s missing.Everything IVA does, in one list.

IVA AssistantYour AI employee on every channel.26 Features

BookingIVA books, moves and cancels on her own.13 Features

InboxEvery conversation in one window.21 Features

IVA CRM & OperationsOne system for the whole company.23 Features

Shaped around your businessNo ceiling on how far you customize it.14 Features

IVA FlowsDescribe the process, and it runs.15 Features

TeamYour people and IVA in one workspace.14 Features

IVA HubWhatever your business runs on, IVA plugs into it.21 Features

PlatformFast, secure, yours.25 Features

The routine runs itself. People do what matters.

The routine runs itself. People do what matters.

The routine runs itself. People do what matters.

Let IVA take the busywork. You take the business.

Notes on AI that does the work.

Questions, answered

Go ahead, look for what’s missing.
Everything IVA does, in one list.